Online support
Phone
Monday to Sunday: available 24 hours a day.
Speech and/or hearing impaired passengers can contact us through HERE.
Speech and/or hearing impaired passengers can contact us through HERE.
Yes. You can use the miles previously earned in the TAP Miles&Go Programme to pay for purchases at Store.flytap.com. TAP Store products are currently only unavailable in Brazil, USA and Canada.
You will have to have sufficient miles in your TAP Miles&Go Account balance to cover the total product purchase costs (products + shipping).
Payment with TAP's TAP Miles&Go Programme miles will be automatic after logging in with your TAP Miles&Go Client Number.
All the Terms and Conditions of sale, available at Store.flytap.com, apply when paying with TAP Miles&Go Programme miles.